EN
The fact that consumers meet many of their needs via the Internet ensures the development of the e-commerce sector. Enterprises that want to reach their target audience and potential customers more effectively are trying to stand out with different applications. One of these applications is live support. Thanks to live support, you can communicate with your customers simultaneously.
With technology, the consumer profile is also changing. Consumers are now looking for a person they can contact on the site they enter. They give great importance to support before and after the sale. When you install this application on your site, you gain both customer satisfaction and more sales.
Live support is the process of responding to the consumer's questions and wishes live and simultaneously. You instantly respond to the questions or wishes of the consumer in writing. Even though it's an online store, customers want to be taken care of. With the right orientation within the site, you can gain customer satisfaction.
By directing indecisive visitors correctly, you can make them visit other pages and shop. Although the application is customer-oriented, it is advantageous for both parties. It offers you an effective marketing, advertising, and savings opportunity.
One of the great competitions brought by e-commerce is to reach the target audience quickly and keep them on the site. Today, one of the most effective ways to do this is the live support application. With live support, you can reach your target audience effectively and communicate simultaneously.
Live support is just software. The software is very easy to install and use. In short, it is practical. You go to Limondesk.com and register. During registration, the system generates a code. When you copy this code and paste it on your website, the system starts to work.
It is very easy and practical to use. You or your visitors don't need a guide.
With Bot and ProActive features, you can keep your target audience on your site.
When there is no available operator, the customer has the opportunity to fill out the form.
It generates visitor statistics. In this way, you can see the number of visitors, the pages they visited, and from which channel they reached the site.
It is compatible with any mobile or desktop device. It works seamlessly. Your customers can visit your website from anywhere and communicate with you live.
Since waiting time is almost non-existent, you ensure that visitors get more information.
There is an automatic response system for recurring questions.
Free Promotion