EN
More and more people are conducting their business online day by day. From shopping to banking services, many business processes continue almost entriley online. Having a live support system has become inevitable in now adays. Live support system is an online shop assistant that help your customer find what they need, complete their purchase or access the right services. People can visit your website due to so many reasons. Maybe they want to buy from the product or services that you promote or they need help with a product or service they have purchased before, maybe they just take a look. Live support system gives you opportunity to intreact with your customer and chat with them.
Live chat support is used more and more every day. You can take a look at statistics at below, if you wonder live support is true or false for your business. In the research, customers have an %83,1 satisfaction rate in live chat on websites. 75% of people prefer to use live support over other communication methods. 44% of online customers believe that the live support is the most important feature of a website at the time of purchase. 51% of people want their business to be 7/24 accessible. Live chat software is on the rise and the market is expected to be worth 987 million dollar until the 2023 years.
Live chat system is mostly used when site visitor has a question that they want answered quickly. By giving them this option, you can prevent phones ringing and avoid any downsides that could prevent someone else buying from you. That's why, if your business interest in providing a great customer services experience and making more sales, also if there is someone who can monitor and response to the messages you receive, we recommed you add live chat on your website. Let's brief information about Live support system LimonDesk which is provide all of these features.
1 Year Free Live Support System LimonDesk
LimonDesk is our cloud-based solution developed for companies that want to increase their service quality by instantly responding to users' questions on the website. You can install the Live support system LimonDesk on your website in a few easy steps, and provide your customers with a perfect experience with Ticket ( Support ) Records, FAQ and Blog modules and Proactive Messages.
With LimonDesk, even if you are not available, you can access the messages left by your customers via live support at any time via your browser and inform them. Thus, you can increase your sales and satisfaction by answering all the questions sent to you. You can share files, pictures and documents with your website' visitors with LimonDesk and also can accept files send to you. You can check your chats whenever you want. We offer you a chat history storage service which is determined time depends on your packet. If you wish, you can transfer a recorded conversation by sending it to any e-mail address you want. With ticket module, you can automatically open a support record to the e-mail addresses defined in the system; with detailed reporting technique, you can see from which country,where and when your visitors browse your pages. You can click to free install the live support system on your website.
Free Promotion