As your business grows, the customer portfolio you serve will increase in parallel. In order to increase satisfaction, it becomes increasingly difficult to follow up your employees, customers and service subjects. And loss of performance and satisfaction is inevitable.
Employee performance and customer satisfaction cannot be measured manually, as well as loss of workforce and financial expenses cannot be tracked. With LimonDesk Support and ticket tracking application, you can overcome all these problems.
Enjoy the convenience of monitoring your customers' maintenance, repair and all support processes in detail with our LimonDesk Support tracking program, which we developed for all businesses to use easily.
Our LimonDesk support module has been developed to help businesses provide a good experience to their customers with its simple and easy-to-use feature and functionality.
With the LimonDesk Frequently Asked Questions module, create your content page by answering the your customers' questions about your business.
With the FAQ module, enable each user to get information without having to retell the same things. Save the time and staff expense you would spend on support.
On FAQ page, you can add details which are not mentioned on product page and answer customers' questions in their minds, thus directing more customers to sales.
Keeping your FAQ page updates with questions from your customers will make it easier for you and your customers.
Blogs are the communication channels that companies provide their news and announcements about their products and services in a more sincere manner to their customers.
Blog articles, which allow users to be informed while spending time on the site, and increase the popularity of your site by search engines, increase its importance in the business world day by day.